Frequently Asked Questions

#1 - Why should I choose Ugly Soap Co.?

Choosing a soap company can feel like navigating a maze—tricky, right? But hey, why limit yourself to just one option? We're genuinely pumped that you're giving us a peek! As hardcore lovers of natural soap, we're all about variety. Seriously, mix it up! Experiment with different brands until you find the one that rocks your world.

Here at Ugly Soap Co., we're on a mission to deliver top-notch quality, and that means we're always fine-tuning and improving our products. Plus, we've got a squad of industry pals who've been invaluable in our soap-making journey, and we reckon they deserve some love too.

So, what are you waiting for? Dive into the world of bomb-ass soap companies and discover your new faves! Trust us, your skin will thank you.

---------------------------------------------------------------------------------------------------------------

#2 - Are all of your products made in house?

The age old question that all Natural Soap companies face, here is the facts:

So, we're all about handcrafting stuff with lots of love and care, right? But when it comes to soap-making, we're still learning the ropes.

Basically, we've been whipping up some cool products in-house, but soap-making is a whole different ball game. We need some extra experience and cash to really nail it down. So, for now, we've teamed up with a very reputable soap manufacturer who knows their stuff. They use top-notch ingredients and make sure everything's up to snuff.

These "wholesale" soaps are still us partly though. We've tried to put our own spin on them to keep that Ugly Soap Co. vibe alive and kicking. And while we're still really hyped about these soaps, we're also hustling behind the scenes to level up our soap game.

Our plan? By the end of 2024, we're aiming to bring all our soap-making in-house. That way, we've got full control over what goes into our products, and we can get crazy creative with it.

Thanks a million for sticking with us on this journey. We promise to keep you in the loop as we shake things up and make our soap dreams come true.
---------------------------------------------------------------------------------------------------------------

#3- Are your products really "All Natural"?

Another question that all Natural companies are asked, and for good reason. Here is the long and not so short.

At Ugly Soap Co., we take pride in providing unique and natural soap bars that provide a fun and unique experience. Our commitment to transparency means we prioritize natural ingredients, ensuring customer satisfaction. We want to take a moment to explain the science behind our fragrances, including the use of natural essential oils and fragrance oils.

When it comes to the scenting of our soaps, we sometimes rely on natural essential oils. These oils are derived from plants and offer a wide range of aromatic profiles. They not only provide a pleasant fragrance but also offer potential therapeutic benefits. For example, eucalyptus essential oil is known for its invigorating and refreshing properties, while spearmint essential oil can help uplift the mood.

However, there are instances where we use fragrance oils to achieve specific scents that cannot be replicated using natural essential oils alone. Fragrance oils are synthetic compounds that are designed to mimic natural scents. They are carefully formulated to create a specific aroma profile, ensuring consistency and longevity.

This means that while Fragrance Oils are not derived directly from natural sources, they are formulated to closely resemble natural scents. This is a very common practice in the fragrance industry and should not be a cause for concern.

We understand the importance of using natural ingredients in our products, and we strive to strike a balance between natural essential oils and fragrance oils to provide the best possible scent experience. Our priority is to provide soap bars that not only smell amazing but also offer the benefits of natural ingredients.

---------------------------------------------------------------------------------------------------------------

#4 - Do you use Lye?

So, about our soaps—they're all whipped up with a little something called lye (Sodium Hydroxide). Now, lye might sound like some lab-made chemical, but it's actually key for making cold processed soaps.

But here's the scoop: Once the whole soap-making magic happens, all that lye is completely gone from the final product. Poof! What we're left with is just pure, natural soap goodness.

Now, if you stumble upon a soap company claiming they've got lye-free soap, don't buy into it. It's all part of the soap-making gig—using lye is just par for the course. But hey, no need to worry, 'cause by the time it's in your hands, there's zero lye left in there.